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When resources are tight, what first steps can you take to optimise legal operations?

Legal operations can transform the effectiveness and efficiency of your legal department, but it can feel intimidating knowing where to start. 

This live webinar will feature a panel of legal operations experts in conversation with Richard Mabey, CEO at Juro. Our panel will include:

Amy Jacoby: Legal Operations Manager at Spotify

Holly Manvell: Deputy Company Secretary & Head of Legal Operations at Trainline

Natalie Salunke: Vice President & Head of Legal - Europe at FLEETCOR


We'll cover:

  • Communications: three ways to reduce your email burden
  • Data analytics: if you can only monitor one number, what should it be?
  • Organizational design: you're hiring the second lawyer in your company. What skillset should you look for?
  • Technology & process support: what tech hacks can you do with the office software you already have?
  • Cross-functional alignment: who's the one ally elsewhere in the business you should focus on aligning with?
  • Vendor management: what's the single most valuable behavioural change you should ask from your external counsel? 
  • Financial management: if you're the only in-house lawyer and you only have time to build one spreadsheet, what should it be?
  • Questions from the audience

2018 | 12:30 - 13:30 GMT


Amy Spotify
Amy Jacoby
Legal Operations Manager at Spotify
Amy is the Legal Operations Manager at Spotify. Amy is responsible for developing and driving Spotify's global legal operations strategies, including how the company utilises and works effectively with external law firms. She previously held senior roles in the US at Microsoft and EY.
Holly_TrainlineHolly Manvell
Deputy Company Secretary
& Head of Legal Operations at Trainline
Holly is the Deputy Company Secretary and Head of Legal Operations at Trainline, Europe’s leading independent rail and coach platform. As well as ensuring Trainline remains statutorily compliant, she is responsible for implementing new systems and processes across the business to enable swift, efficient and high-quality delivery of Trainline’s legal, governance and compliance operations.
Natalie image_chapter 6Natalie Salunke
Vice President & Head of Legal - Europe at FLEETCOR
Natalie is Vice President and Head of Legal Europe for Fleetcor, and has held senior roles at Enterprise Rent-A-Car, NetSuite (now part of Oracle) and SaaS provider Venda. In these roles she has been responsible for all company legal matters including adopting an advisory role in relation to the group’s shareholders, board of directors and executive management.